WELCOME TO RAPIX CONNECT
A Real-Time solution to medication shortages
What is Rapix Connect
Rapix Connect is a revolutionary app designed by pharmacists to locate out of stock medication. It streamlines communication between GP surgeries and community pharmacies.
With instant messaging and real-time medication availability tracking, we ensure that patients get the medications they need—without unnecessary delays.
One-click solution
Easy and quick to use, pharmacies respond to medication requests with one click
Real-Time stock levels
Pharmacies can quickly indicate medication availability without phone calls or emails.
Secure
Easy and secure login via NHSmail
About Us
Rapix Connect was founded by a pharmacist with first-hand experience managing medication shortages.
Having faced the daily challenges and frustrations of out-of-stock queries, we recognised that the current communication setup between GP surgeries and community pharmacies is no longer fit for purpose in 2025. Staff at GP surgeries are still spending valuable time calling pharmacy after pharmacy to locate medicines in short supply. Surely, there had to be a better way! The solution? Rapix Connect.
At Rapix Connect, our mission is simple: to bridge the communication gap between GP surgeries and community pharmacies, ensuring patients get vital medications quickly without unnecessary delays.
We believe in real-time solutions for real-world problems.
Benefits
For patients
Sadly there has been recent instances of patient harm and death due to out of stock medication.
The Rapix connect platform helps patients get the crucial medication they require without the frustrating delays.
For healthcare staff
Medication shortages queries can be very stressful for staff.
Spend less time on the phone dealing with shortages queries, and more time with your patients.
For the environment
Patients often drive from pharmacy to pharmacy to locate medication.
Rapix connect platform helps minimise journeys via our digital solution.
How does it work?
GP to Pharmacy
Allows the GP staff to locate medication which has no straight forward alternatives.
Step 1: GP creates a new medication request
Simple interface - just enter details like Methylphenidate, XL 18mg, 28 tablets.
Step 2: Area-Wide Broadcast
Request is securely sent to all local pharmacies simultaneously with one click.
Step 3: One-click reply
Pharmacies reply with one of four options: in stock, can order, unavailable or suggest an alternative.
Pharmacy to GP
Allows pharmacies to suggest an alternative to an out of stock medication.
Step 1: Search for GP surgery
Say good-bye to long queues trying to get your call through.
Simply type in the name of the GP surgery that you want to reach.
Step 2: Suggest alternatives
Type the medication which is out of stock, e.g. betamethasone 0.1% cream 100g, and suggest one or more alternatives that are available, e.g. betamethasone 0.1% ointment 100g.
Step 3: One-click reply
GP staff either accepts or rejects your alternative suggestions.
Pricing
per patient / month for GP surgeries
for community pharmacies
Team
Rapix connect is brought to you by
Abdullah Siddiqi MPharm
CEOAdvanced pharmacist practitioner (MSc).
Portfolio pharmacist with 5 years experience in community pharmacy and 8 years experience in general practice.
Artūras Šlajus
CTOBachelor of Computer Science (BCompSc).
Serial entrepreneur, 24 years of experience in software development.
Frequently Asked Questions
How does this save GP surgeries money?
Our research shows that each GP pharmacist can spend 15 to 30 minutes a day dealing with medication shortage queries. Using our platform allows them to save this time and focus on patient care and targets such as QOF.
What are the benefits to pharmacies?
Rapix Connect helps you to spend less time on the phone and email dealing with medication shortage queries and instead spend that time offering services to your patients.
Will I as a pharmacy lose my patients?
Absolutely not, the GP will send the prescription to the new pharmacy as a one-off nomination.
Will this be free for pharmacies forever?
Yes, we guarantee that the service will be free for pharmacies forever.
Is any patient identifiable information shared?
No. Patient identifiable information is never shared. Only EPS codes are shared which are protected by the secure NHS systems.
How can I access Rapix Connect?
At the moment, we support a Windows desktop app (recommended), web browser and iOS and Android mobile apps. Support for Mac and Linux is available on demand.
Contact Us
Feel free to reach out to us with any enquiries or questions you may have.
Call Us
+44 7515 058395
Email Us
hello@rapixconnect.com